How to Know Your PF Claim Status

1. UAN and Password to login EPF Unified Member Portal and EPF Member Passbook.
2. Previous or Current Employer PF Member ID of 22 digits to check claim status details.
3. To check claim status on mobile (Umang App). Register Umang App with the registered mobile number linked with EPF UAN.

You will see here three methods by which you can check claim status online very easily.

The step-by-step procedures to know your pf claim status in the EPF Unified Member Portal are as follows:

Step 1: Sign In to Unified Member Portal with UAN, Password and Captcha code.

Step 2: Close the Alert message and navigate to the Online Services menu and click on Track Claim Status.

Click on track claim status

Step 3: Now you will see all your past and the new claim status. Let’s now see the various status of the claim in the Unified Member Portal.

The claim status of all the withdrawal-related claims using Form 31, Form 10C, etc can be seen in this section. Let’s see the various fields under online claim status.

The claim status of transfer-related claims using online/offline Form 13 can be seen in this section. Let’s see the various fields under transfer claim status.

Tracking ID: The 17 digits of the tracking id are created whenever a pf withdrawal claim request is initiated by the pf member. The first 12 digits of the tracking id consist of a UAN number and the next 5 digits keep incrementing for every new withdrawal request placed by the pf member.

Claim Type: This shows the type of form i.e Form 13 used to transfer pf either online/offline.

Previous Account Number: This shows the old pf account/member id of an employee from where the pf balance will be transferred to another pf account.

Present Account Number: This shows the present pf account/member id from where the old pf balance will be transferred to the present pf account.

Claim Status: This shows the current claim status of the submitted form 13. Once form 13 is submitted by an employee. The transfer claim request is first sent to the employer for approval. If the approval is pending from the employer side then the claim status is shown as “Pending at present employer”.

After approval from the employer, the transfer request is then passed to the EPFO field office. If the transfer claim request is not accepted at the field office then the current claim status will be shown as “pending at the field office”.

Normally it would take 7 to 10 working days for the field office to accept the transfer claim request. Once the transfer request is accepted at the field office. The claim status will be shown as “Accepted by field office”.

Attestation through: This field shows the transfer request to be approved by the previous/present employer with their digital signature.

Printable Form 13: Here you can view the filled form 13 in pdf format.

Note: The below points show the possibility and non-possibility of cancelling the transfer request if any mistake is noticed by an employee after submitting the transfer claim request form 13.

1. If the transfer claim request is pending from the employer, then the pf member can coordinate with the employer to cancel the transfer claim request.
2. If the transfer claim request is already reached the EPFO field office then it’s not in the pf member’s hand or with the employer. Only EPFO officials can reject the transfer claim request if they found any mistakes or if your form is not appropriate to be accepted.

Member Login EPF Passbook

• Select the previous member id (from where the pf balance will be transferred to the new pf account) to view the claim status details.
• The current claim status can be seen in the Claim Status field which will be initially shown as “under process”
• For a better understanding of the claim status, the pf members can refer to the Remarks field.

• Select present member id/pf account to check claim status details if claims such as advance withdrawal, full and final settlement are made.
• Under Para Details, you can view the reason for the claim to be settled.
• Also, other important details like Total Amount Approved, Dispatch date, Claim Status and Remarks can be seen to easily track your claim status.

3) Umang Mobile App

Step 1: First-time user register Umang App with your UAN-linked mobile number

Step 2: After successful registration in the Umang App log in with your mobile number and OTP/MPIN.

Step 3: Now click on the All Services menu and scroll down to find the EPFO option and click on it.

Track claim status in the Umang app

PF Claim Status Rejection Reason with Solution

As an employee seeing our claim status as rejected becomes frustrating at times. We will see here some of the common reasons for claim rejection and how to avoid them while applying for any PF claims.

So here are some common pf claim rejection reasons with the solution.

Reason 1:  PF Claim rejected due to “Name is not printed on the cheque”

Solution: As per the new EPFO rules if your name is not printed on the cheque. You can upload a bank passbook with your name. If in both the cheque and passbook, your name is not mentioned then visit the bank and ask for a new chequebook/passbook with your name printed on it. Now try to reapply the claim.

Reason  2: PF Claim rejected due to “Date of leaving wrong, contribution coming after leaving date”

Solution: The Date of Exit (Date of leaving the job) must be corrected. To correct the date of exit, the employee needs to fill out the Joint Declaration Form and submit it to the employer and epf office. In some cases, the employer will submit your joint declaration form to the pf office. Now try to reapply the claim.

Reason 3: PF rejected due to “Member Name as per KYC bank details is different”

Solution: Make sure your Name, Father’s Name, and Bank details are all same as on the bank passbook uploaded as it is mentioned while doing bank KYC with the EPF account. Now try to reapply the claim.

Reason 4: PF claim rejected due to “technical reason apply again”

Solution: This type of issue is normal and no need to worry about it. You just try to reapply for the claim.

Reason 5: PF claim rejected due to “10c rejected apply along with 19”

Solution: The above issue explains that if you’re applying for 10C first. The form 10C claim cannot be settled first. To resolve this issue you need to first fill the form 19 (claim settled) and then form 10C.

Reason 6: PF claim rejected due to “PDF not opened Re-Submit“

Solution: This issue occurs while resizing the pdf and uploading it online. Make sure before uploading a pdf file it is easily open and then submit the claim form.

Reason 7: PF claim rejected due to “Insufficient balance”

Solution: This type of issue is normally seen after submitting an advance withdrawal claim form (Form 31) for illness reasons. Under the illness para, only the employee pf share can be withdrawn and not the employer’s share. In case, you’re unemployed for more than 2 months after leaving the job, then you can apply for form-19 to withdraw both employee and employer share.

If you’re continuing the job and your employee share is showing zero, then wait for next month once the pf contribution is accumulated in your pf balance to apply for advance pf withdrawal.

Reason 8: PF claim rejected due to “Bank Details are Incorrect”

Solution: This type of claim rejection is mostly due to the merging of banks which leads to a change in a bank account number and ifsc code. Kindly do the bank KYC with the newly merged bank account and get it approved by your employer and then resubmit the claim form.

A. You can check your pf claim status by login EPF Unified Member Portal and under Online Services clicking on Track Claim Status. Now, select your present or previous 22 digits member id and click on the View Claim Status button to view claim status details.

A. It will normally take 7 to 10 working days after the claim is approved by the employer. In some cases a maximum of up to 25 days.

A. This is because the submitted claim form is not accepted either by the employer or at the EPF field office. Once the claim is accepted, then the claim status will automatically change from under process to claim settled.

A. This error may occur while trying to log in with UAN and OTP on the Umang App. Try closing the app and reopen the app, and then login into the Umang app again to track the claim status.

A. This means that your claim form is reached the EPFO field office. It will normally take 7 to 10 working days for the field office to accept the claim.

A. To check pf claim status on mobile. You need to register your UAN-linked mobile number with the Umang App. After registration in the app login with your UAN and OTP. Select the EPFO option under All Services and click on Track Claim to view the claim status (claim settled).